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Troubleshooting Common Issues

Overview

This guide helps you resolve common issues you may encounter while using Phyzioline.

Login Issues

Can't Log In

  • Verify email and password are correct
  • Check if Caps Lock is on
  • Try password reset
  • Clear browser cache
  • Contact support if issue persists

Slow Performance

  • Check internet connection
  • Close unnecessary browser tabs
  • Clear browser cache
  • Try different browser
  • Check if system maintenance is scheduled

Data Not Saving

  • Check internet connection
  • Verify all required fields are filled
  • Try refreshing page
  • Check browser console for errors
  • Contact support with error details

Getting Help

  • Check this Help Center
  • Contact support: support@phyzioline.com
  • Include error messages and screenshots
  • Describe steps to reproduce issue

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Email: support@phyzioline.com
Hours: Sun - Thu, 09:00 AM - 05:00 PM