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Appointment Reminders

Overview

Appointment reminders help reduce no-shows by automatically notifying patients about upcoming appointments.

Setting Up Reminders

  1. Go to Profile & Settings
  2. Navigate to Appointment Settings
  3. Enable automatic reminders
  4. Set reminder timing (24 hours, 2 hours before)
  5. Choose notification methods (Email, SMS)
  6. Save settings

Manual Reminders

  1. Go to appointment
  2. Click Send Reminder
  3. Choose method (Email or SMS)
  4. Send reminder

Reminder Templates

  • Customize reminder messages
  • Include appointment details
  • Add clinic contact information
  • Include cancellation instructions

Best Practices

  • Send reminders 24 hours before
  • Send follow-up reminder 2 hours before
  • Personalize messages when possible
  • Track reminder effectiveness

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