Overview
Appointment reminders help reduce no-shows by automatically notifying patients about upcoming appointments.
Setting Up Reminders
- Go to Profile & Settings
- Navigate to Appointment Settings
- Enable automatic reminders
- Set reminder timing (24 hours, 2 hours before)
- Choose notification methods (Email, SMS)
- Save settings
Manual Reminders
- Go to appointment
- Click Send Reminder
- Choose method (Email or SMS)
- Send reminder
Reminder Templates
- Customize reminder messages
- Include appointment details
- Add clinic contact information
- Include cancellation instructions
Best Practices
- Send reminders 24 hours before
- Send follow-up reminder 2 hours before
- Personalize messages when possible
- Track reminder effectiveness