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Shipping Policy

Delivery timelines, carriers, and marketplace fulfillment rules.

Shipping at a glance

  • Ships to: Egypt only
  • Shipping fee: 100.00 EGP per order, to any governorate — free for products marked with free delivery
  • Delivery time: 2–5 business days
1. Shipping & Delivery Policy — Phyzioline Last Updated: 26 November 2025 Thank you for shopping with Phyzioline, your trusted provider of physical therapy equipment and solutions. Shipping Partners All orders are shipped through trusted logistics providers, including: Aramex Boosta Egypt Post (البريد المصري) Shipping methods and availability may vary based on product type, location, and order size. Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day. Customized or large medical equipment may require extended preparation time. Customers will be notified via email or phone. Estimated Delivery Times Location Estimated Delivery Time Cairo 1–3 business days Major Egyptian Cities 2–5 business days Remote Areas 5–10 business days Delivery timeframes are approximate and may vary due to courier operations, weather conditions, or unforeseen logistics delays. Shipping Fees Shipping fees are calculated at checkout based on: Delivery location, Shipment weight and dimensions, Selected courier service. Some promotions may include free delivery for qualifying orders. Order Tracking Once an order is shipped, customers receive: A tracking number Courier details Real-time tracking link (when available) Failed Deliveries If delivery attempts fail due to incorrect address, unreachable contact number, or refusal to receive, the order may: Be returned to Phyzioline, and Additional re-shipping fees may apply. Damaged or Missing Items Please inspect your order upon delivery. If any item is: Damaged, Missing parts, Incorrect, Contact Phyzioline within 48 hours with photos and order reference. We will assist with replacement, return, or refund depending on the case. International Shipping Currently, Phyzioline ships within Egypt only. International shipping will be announced once available.