How can we help you?

Medical Device Compliance

Registration Requirements

All medical devices sold must comply with local regulations (MOH / SFDA / DHA).

  • Import License: Items manufactured outside the country must have valid import permits.
  • AR (Authorized Representative): Vendors must be authorized agents for the brands they sell.

Prohibited Actions

  • Selling devices with expired calibration.
  • Selling "Professional Use Only" devices to home users without verifying credentials.

Recall Protocol

In the event of a manufacturer recall:

  1. Vendor must notify Phyzioline Compliance Team immediately (within 4 hours).
  2. Phyzioline will freeze all inventory and notify affected customers.
  3. Vendor bears all costs for reverse logistics and replacements.

Was this article helpful?

Still need help?

Our support team is available to assist you.

Email: support@phyzioline.com
Hours: Sun - Thu, 09:00 AM - 05:00 PM