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Support Channels & SLA

Support Channels

  • Help Center: (This Knowledge Base)
  • Email Support: support@phyzioline.com
  • Vendor Ticket System: Inside Vendor Dashboard

SLA Targets

  • General Inquiry: 24–48 hours
  • Vendor Issues: 12–24 hours
  • Critical Medical Issues: Immediate Escalation

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Email: support@phyzioline.com
Hours: Sun - Thu, 09:00 AM - 05:00 PM