User Roles & Capabilities
| Role | Key Activities | Verification Level |
|---|---|---|
| Retail Customers | Buy personal rehab products, book home visits. | Email/Phone Verification |
| Clinics & Hospitals | Bulk procurement, recurring orders, tax invoices. | Trade License + Tax ID |
| Vendors / Sellers | List products, manage inventory, fulfillment. | Full KYC (Legal & Banking) |
| Dropshippers | Sell without inventory via approved suppliers. | Agreement with Suppliers |
