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Refund & Return Policy

This policy describes how refunds and returns are handled for products, courses, clinic appointments, and home visits on Phyzioline.

المنتجات

  • Return period: 7 days from delivery
  • Full refund: Within 7 days of delivery with return
  • Partial refund: Product damage or defect

الكورسات

  • Refund window: 10 days from enrollment
  • Full refund: Within 10 days of enrollment
  • No refund: After 10 days

Clinic appointments

  • Cancellation notice: 24 hours before the appointment
  • Full refund: More than 24 hours before appointment
  • Partial refund: Less than 24 hours before appointment (50%)
  • No refund: No-show

زيارات منزلية

  • Full refund: Before therapist confirms visit
  • No refund: After visit completion