Find answers to common questions about our platform and services
Ask Your Doctor is a comprehensive Physicaltherapy platform that connects patients with qualified healthcare professionals, offers job opportunities in the Physicaltherapy field, provides educational courses, and sells Physicaltherapy products. Our platform serves as a one-stop solution for all your healthcare needs.
To create an account, click on the "Login" button in the top right corner, then select "Sign Up" or "Register". Choose your account type (Patient, Doctor, Student, Vendor, or Company) and fill in the required information. You'll receive an email verification link to activate your account.
Yes, we take your privacy and security very seriously. Our platform is HIPAA-compliant and uses advanced encryption to protect your personal and Physicaltherapy information. We never share your data with third parties without your explicit consent.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and mobile payment solutions. All transactions are processed securely through encrypted payment gateways.
To book an appointment, go to the "Ask Your Doctor" section, search for doctors by specialty or location, select your preferred doctor, choose an available time slot, and confirm your booking. You'll receive a confirmation email with appointment details.
Yes, you can cancel or reschedule your appointment up to 24 hours before the scheduled time. Go to your dashboard, find the appointment, and select the cancel or reschedule option. Please note that cancellations made less than 24 hours in advance may incur a fee.
Once your appointment is confirmed and the doctor is on their way, you'll receive a notification with a tracking link. You can view the doctor's real-time location and estimated arrival time on the interactive map.
After your appointment is completed, you'll receive an email invitation to rate and review the doctor. You can also access the rating form through your appointment history in your dashboard. Your feedback helps other patients make informed decisions.
Visit the "Find Jobs" section and use our search filters to find positions by specialty, location, salary range, and employment type. You can also browse featured jobs or set up job alerts to receive notifications about new opportunities.
Click on the job listing you're interested in, review the requirements, and click "Apply Now". Fill out the application form, upload your resume and any required documents, then submit your application. You can track your application status in your dashboard.
Yes, you can save interesting job listings by clicking the bookmark icon on any job posting. Saved jobs can be accessed from your dashboard under "Saved Jobs" section.
Browse our course catalog, select the course you're interested in, review the curriculum and requirements, then click "Enroll Now". Complete the payment process to gain access to course materials and start learning immediately.
Yes, upon successful completion of a course and passing all assessments, you'll receive a digital certificate that you can download and share on professional networks like LinkedIn.
Yes, you'll have lifetime access to course materials, including videos, documents, and resources. You can revisit the content anytime through your student dashboard.
Browse our product catalog, add items to your cart, review your order, provide shipping information, and complete the payment process. You'll receive order confirmation and tracking information via email.
We offer a 30-day return policy for most products. Items must be in original condition and packaging. Physicaltherapy devices and consumables may have different return policies due to health and safety regulations.
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. Shipping times may vary based on your location and product availability. You can track your order status in real-time.
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